Privacy Policy

Effective date: September 4, 2025

This Privacy Policy explains how ProSolutions Technology LLC, the provider of Bar Tracker Pro, collects, uses, and protects personal information. By using our websites, apps, or services you agree to the practices described here.

Who we are

ProSolutions Technology LLC provides Bar Tracker Pro, a cloud based platform for bar and restaurant operations including inventory tracking, digital menus and signage, trivia engagement, vendor and staff tools, and analytics.

Contact: support@bartrackerpro.com or 317-376-8727. Location: Fort Wayne, Indiana USA.

Information we collect

• Lead and contact information: name, business name, email, phone, role or title, and any details you submit in forms including Facebook Instant Forms.
• Account and transactional data: user account details, subscriptions, invoices, and in product activity if you become a customer.
• Usage and device data: IP address, browser, device info, pages viewed, and actions taken. We may use cookies and similar technologies such as the Meta Pixel for analytics and advertising.
• Support communications: messages, email, or files you send to support.

How we use information

• Provide, operate, and improve Bar Tracker Pro.
• Respond to demo requests and support questions.
• Send service and marketing communications where allowed by law. You can opt out at any time.
• Measure advertising performance and run retargeting using platforms such as Meta, Google, and others.
• Detect, prevent, and address security or technical issues, and comply with legal obligations.

Lead ads and Instant Forms

If you submit a Facebook or Instagram Instant Form, Meta shares your form responses with us. We use that data only to follow up about Bar Tracker Pro, schedule demos, and provide the information you requested. You can request deletion at any time using the contact details above.

Legal bases for processing

If you are in the European Economic Area or United Kingdom, we process personal data on these legal bases: performance of a contract or pre contractual steps at your request, legitimate interests such as improving services and marketing to professionals, compliance with legal obligations, and your consent where required.

Sharing of information

• Service providers: trusted vendors that host, process payments, analytics, email, or customer support. They are bound to use data only for our instructions.
• Advertising and analytics partners: we may share limited data or allow collection through tags and cookies to measure campaigns and improve targeting.
• Business transfers: in a merger, acquisition, or asset sale, data may transfer as part of the transaction.
• Legal: to comply with law, enforce terms, or protect rights, safety, and security.

Data retention

We retain personal data for as long as needed for the purposes above. Lead form submissions are generally kept for up to 24 months unless you request earlier deletion. We may keep records as required for legal, tax, or accounting purposes.

Cookies and tracking

We use cookies, pixels, and similar technologies to operate our site, remember preferences, analyze traffic, and measure advertising. You can control cookies through your browser settings. Some features may not work correctly without cookies.

Your choices and rights

• Marketing opt out: you can unsubscribe from marketing emails using the link in the message or by contacting support.
• Access, update, delete: you may request access to, correction of, or deletion of your personal information.
• Region specific rights: residents of certain locations, including the EEA, UK, and California, may have additional rights such as portability or the right to limit certain uses. We will honor applicable requests as required by law.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

International transfers

We may process information in the United States and other countries which may have different data protection laws than your country. When we transfer data, we use appropriate safeguards required by law.

Children

Our services are intended for business users that are at least 18 years old. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

If you have questions, want to exercise your rights, or would like to request deletion, contact us at support@bartrackerpro.com or 317-376-8727.